BattleForged3D

Privacy Policy

Effective Date: November 3, 2026

BattleForged3D respects your privacy. This Privacy Policy explains how information is collected and used when you visit BattleForged3D.com, purchase products, request a custom quote, or contact us.

1. Information We Collect

  • Order and checkout information: your name, email address, billing information, shipping address when applicable, purchased items, quantities, personalization and other order details, payment status, and shipping or pickup preferences. Information available to us depends on the information you provide and the payment method used.
  • Quote information: your name, email address, project description, measurements, intended use, budget or price range, requested timeline, and any images, designs, or files you submit.
  • Communications: information you provide in support requests, emails, replies, and attachments, including contact details and the contents of your messages.
  • Website activity: page paths, page and product views, clicks, cart and checkout activity, purchase and quote events, referring pages, and a randomly generated visitor identifier. Some event records may include product or payment-session identifiers.
  • Security information: IP addresses when available and relevant request or sign-in information used for abuse prevention and website security.

Please submit only information and files needed for your order or request.

2. How We Use Information

We use information to prepare quotes and designs, process payments and orders, manufacture products, arrange shipping or pickup, provide receipts and order updates, respond to questions, and handle support, returns, and refund requests.

Website activity information helps us understand how visitors use the website and improve its products and functionality. Security information helps prevent fraud, unauthorized access, and abuse. We may also retain and use records to meet applicable accounting, tax, legal, and dispute-resolution obligations.

3. Payments

Online card payments are processed by Stripe through its embedded or hosted checkout. Payment details are entered into Stripe's payment interface rather than a card-entry form operated by BattleForged3D. BattleForged3D does not collect or store full card numbers or card security codes in its order records.

Stripe receives information necessary to process payments and may provide us with payment status, transaction identifiers, receipts, and billing or shipping details associated with an order. Stripe's own privacy policy governs its handling of information. If another payment method is arranged, we may keep the payment reference and confirmation needed to reconcile your order.

4. Browser Storage, Cookies, and Similar Technologies

The website uses browser local storage to remember your shopping cart and to maintain a randomly generated visitor identifier for website activity measurement. Local storage remains in your browser until cleared or removed. Clearing it may remove your saved cart.

Authentication and connected services may use cookies or similar technologies as needed for their operation. Payment interfaces and embedded maps are provided by third parties and may process device, browser, or network information under their own privacy policies. Pickup maps use Google Maps. Fonts may be loaded from Google Fonts, which can receive network information when those resources are requested.

You can manage cookies and site storage through your browser settings. Blocking or clearing them may affect saved preferences, sign-in, or payment functionality. This policy does not claim that every connected service uses the same technologies or retention settings.

5. Sharing with Service Providers

Information may be shared as necessary with:

  • Payment processors to process payments, refunds, and payment-related disputes.
  • Shipping providers to deliver orders, including recipient names, delivery addresses, and necessary contact information.
  • Website hosting, database, and file-storage providers to operate the website and store order, quote, and support records. The website uses Lovable Cloud services.
  • Email and communication providers to send receipts, order updates, and support communications, and receive customer messages and attachments.
  • Other providers necessary to fulfill an order or maintain the website, limited to information relevant to their service.

We may also disclose information when required by law or when reasonably necessary to address fraud, enforce our terms, or protect lawful rights. External websites and services linked from this website have their own privacy policies.

6. Protecting Your Information

The website uses access controls for administrative records, private storage for received email attachments, and limited-access links for relevant customer pages and files. Online card processing is handled by the payment processor. We use safeguards intended to reduce unauthorized access to customer information.

No website, storage system, or transmission method can be guaranteed completely secure. Keep private order, quote, support, and file-download links confidential, and contact us if you believe your information has been accessed improperly.

7. Retention

Order, payment, quote, support, and related file records may be retained for as long as reasonably necessary to fulfill requests, provide ongoing support, maintain business records, resolve disputes, and comply with applicable legal and accounting obligations. Retention depends on the record and purpose; there is no single stated deletion period for all customer information.

Expiration of a private download link does not necessarily mean the underlying record or file has been deleted. Service providers may maintain their own records under their policies and legal obligations.

8. Your Privacy Requests

You may contact Support@BattleForged3D.com to request access to, correction of, or deletion of your customer information. Please describe your request and provide enough information to identify the relevant order or communication without sending sensitive payment details.

We may need to verify your identity before acting on a request. Requests will be handled subject to applicable law, including any rights that apply where you live. Some records may need to be retained for legal, accounting, fraud-prevention, or dispute-related reasons; deletion may not be possible for every record or for records independently maintained by a payment processor or other provider.

9. Policy Updates

We may update this Privacy Policy as website operations or applicable requirements change. The effective date identifies the current version posted on this page.

10. Contact Information

For privacy-related questions or requests, please contact:

BattleForged3D Website: https://BattleForged3D.com Email: Support@BattleForged3D.com